Private Music FAQs

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I'm New! What is the best way to get started?

For new students, it is required that they have a "Meet & Greet" with an instructor before enrolling. After filling out the Meet & Greet form, our Administrative Coordinator will contact them to provide scheduling information and instructor recommendations.

Please allow 3-5 business days for response.

 

How are lessons scheduled?

​Scheduling is first come, first serve. If you are attempting to sign up through our parent portal and do not see a time that works in your schedule, please contact us at info@monroestreetarts.org, and we will do our best to assist in finding a time that works for you.

 

Most students sign up for 30-minute lessons, but 45 or 60-minute lessons are also available if approved by your instructor. To schedule 45-minute lessons, please register for a 30-minute lesson starting at your desired time and write a comment in the notes section of the registration form that your lessons are 45 minutes. We will adjust your payment and send you an updated schedule. Or you may register by phone (608-232-1510). To schedule 60-minute lessons online, select two back-to-back 30-minute lessons and email info@monroestreetarts.org to ensure the billing is adjusted.

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​How do I pay?

Lessons are billed at a flat rate of $144/month for 30-minute lessons from September to May (9 months). The flat monthly rate for 45-minute lessons is $210/month, and the rate for 60-minute lessons is $276/month.​ The monthly fee takes the overall lessons throughout the year and breaks the payment into 9 equal payments. The academic calendar has been slightly extended, with regularly scheduled lessons from September 2024 through the end of May 2025. Previous dates that were allocated as makeup weeks are now regularly scheduled lessons to create more predictable schedules for our instructors. 

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During our academic year (September-May), payment for the first month of lessons is due upon registration. Tuition for subsequent months will be billed to the card on file on the first business day of each month. Tuition is not prorated for planned closures.

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An annual registration fee will apply for each enrollment, and will be included with the first monthly billing cycle. Registration fees are $25 for the first person in the household, then $10 for each subsequent household member. The annual fee is charged once per year (September-August) and covers any programming the student enrolls in from September 1st to August 31st. Online registrations require a credit card on file to register. Your card will be automatically charged the day you register. 
 

If you wish to pay for the entire year in advance, you will receive a 5% discount. Please email trista@monroestreetarts.org or call 608-232-1510 to arrange payment in full.

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Late Fees: If outstanding invoices are not paid by the 15th of each month, a $10 late fee will be applied.

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Absences 

Two absences per student are allowed during the academic year (September-May). An account credit of $37 [30 min lesson] for the absence will be applied for the following month's tuition, or if the absence is after May 1st, the absence will be refunded to the card on file. Absences beyond the 2 allowed will not be credited/refunded or made up. There is no longer a distinction of Excused vs Unexcused absences and there are no makeup periods. In addition, any absences beyond the two per academic year will not be made up or refunded, and families will still be billed for these missed lessons. All instructor absences will be refunded to the card on file. In the event of inclement weather, lessons may be conducted virtually, or a credit may be issued based on the instructor’s availability. Account credits expire 2 years from the date of issue if unused.

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What is the cancellation policy?

Students may terminate lessons with two-weeks written notice; paid tuition beyond those two weeks will be refunded in full, less a 20% administrative fee. Send your cancellation notice to info@monroestreetarts.org. 

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What are the dates of the Private Music Calendar?

The 2024-2025 private music year begins on Monday, September 9, 2024, and runs through Saturday, May 31, 2025. Please view our academic calendar for holidays, breaks, or closures below.